EP 05: Scaling sucks - Challenges of scale for agency, SaaS and ecommerce and subscription merchants

EP 05: Scaling Strategies and Challenges: Insights from the ASOM Pod

In this episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma's Pride) dive deep into the concept of scaling within businesses, sharing personal experiences, setbacks, and lessons learned.

From investing in people and the importance of processes to dealing with failures and making strategic hires, the conversation spans diverse perspectives in e-commerce, agency operations, and software as a service (SaaS).

The episode offers valuable advice for business owners and entrepreneurs looking to grow their organizations sustainably, highlighting the need for patience, communication, and effective leadership.

00:00 Introduction and Welcome
00:38 Meet the Hosts
02:02 Scaling in Business
02:45 Challenges of Scaling
04:18 Scaling in Different Industries
14:52 Scaling Failures and Lessons Learned
30:06 Turning Hobbies into Careers
30:43 SEO Success Story
32:53 Trust and Betrayal in the Workplace
35:22 Scaling Content Creation
37:16 Agency Challenges and Strategies
40:02 Hiring and Team Building Insights
46:49 Leadership and Understanding Roles
56:22 Final Thoughts and Future Topics