Websites are dead, long live AI commerce
In this episode of the ASOM Pod, hosts Jimmy Kim (CEO of eCom Email Marketer, formally Founder of Sendlane), John Roman (CEO of BattlBox), Amer Grozdanic (CEO of Praella), and Bryan MacDonald (Director of eCommerce at Oma’s Pride) dig into one big question: are traditional eCommerce websites on their way out? With AI reshaping how consumers browse, shop, and make decisions, the conversation explores whether AI-driven commerce, mobile apps, and marketplaces like Amazon will eventually replace the classic online storefront.
What you’ll learn:
- Whether websites are becoming irrelevant in an AI-first world
- How AI will transform search, personalization, and customer experience
- Why apps, loyalty, and brand ecosystems may win over traditional storefronts
- The evolving role of marketplaces like Amazon
- How consumer behavior shifts between generations
- Why logistics and operations may be the biggest benefactors of AI
If you’re building an eCommerce brand or planning for the next wave of digital retail, this episode gives you a clear, practical look at what’s next.
Big shoutout to our sponsors who make this podcast possible!
Omnisend — With 125,000+ eCommerce merchants, Omnisend is the all-in-one email & SMS marketing platform built to deliver seamless, personalized experiences via email and sms with ease. Learn more at https://www.omnisend.com/
Particl — the competitive intelligence platform built for eCommerce brands. Track real sales, inventory, and pricing across thousands of products to see what’s selling, who’s winning, and where to move next. Get started at https://www.particl.com/
Subscribe at https://asompod.com
00:00 Teaser Trailer
02:23 Websites vs. AI Commerce
03:55 The Future of eCommerce
06:19 Consumer Behavior and Technology
10:54 AI and Marketplaces
13:38 Mobile Apps and eCommerce
16:07 AI's Impact on Search and Shopping
26:08 The Evolution of AI and Quantum Computing
32:55 The Rise and Fall of Amazon's Shopping Innovations
33:57 Target's Strategic Shopping Experience
34:44 The Evolution of Online Shopping
36:03 AI's Impact on eCommerce
38:16 The Future of Websites and AI Integration
40:29 AI in Logistics and Customer Experience
44:28 The Role of Loyalty in eCommerce
58:32 The Changing Landscape of SaaS